MEMBER CANCELLATION POLICY

My Tennis Wall LLC 

30-Day Notice for Membership Cancellation Policy

At My Tennis Wall LLC,  we strive to provide our members with a flexible and accommodating experience. We understand that circumstances change, and members may need to cancel their gym membership. To facilitate a smooth transition for members wishing to cancel, we have established the following 30-day notice cancellation policy.

Policy Overview:

  • Members wishing to cancel their gym membership must submit an electronic notice of cancellation 30 days prior to their desired cancellation date.  This can be in the form of an email to info@mytenniswall.com.

  • The 30-day notice period allows both the member and the gym to make necessary adjustments. Members can continue to enjoy gym access during this notice period.

  • This policy applies to all memberships offered at My Tennis Wall LLC.

Cancellation Notice Submission:

  • Members or the guardian of a Junior Member must complete the “30-Day Notice to Cancel Gym Membership” form, available at the front desk or online.

  • The completed form can be submitted in person, via email, or through our website, according to the member’s convenience.

Final Billing and Access:

  • Members will be responsible for any dues or fees incurred during the 30-day notice period.

  • Membership access and benefits will continue until the end of the notice period.

Confirmation of Cancellation:

  • Upon receiving the cancellation notice, My Tennis Wall LLC will process the request and send a confirmation of the membership cancellation and effective cancellation date to the member.

Feedback and Follow-Up:

  • We value member feedback and encourage departing members to share their experiences and reasons for cancellation. This helps us improve our services and address any concerns.

Policy Acknowledgment:

  • All members and guardians of Junior Members are required to acknowledge and agree to this 30-day notice cancellation policy upon signing the membership agreement or contract.

We appreciate your understanding and cooperation with our 30-day notice cancellation policy. Our goal is to ensure a transparent and positive experience for all members of My Tennis Wall LLC.